These Terms and Conditions ("Terms") govern your access to and use of Andromedasino Casino's services, including the website, games, promotions and related services (collectively, the "Service"). By registering for an account, making a deposit, or otherwise using the Service you confirm that you have read, understood and accepted these Terms. If you do not accept these Terms, do not use the Service.
1.1 License Number: The Service operates under license number ALSI-202502014-FI1 as publicly referenced by independent third-party profiles.
1.2 Issuing Authority: The license identified above is issued by the authority indicated on the license record, specifically the Government of the Autonomous Island of Anjouan / Anjouan Gaming Board.
1.3 Jurisdiction: The Service is provided from an offshore jurisdiction and its licensed status should be considered accordingly. Local laws of the user’s place of residence may affect the legality and permissibility of using the Service.
1.4 Allowed to Operate in Canada: A Canadian-facing landing page and CAD currency support are provided. Users in Canada must ensure compliance with applicable provincial and federal law before accessing or using the Service. The absence of local provincial gaming authority authorization (for example AGCO or iGaming Ontario) on the Service’s public pages means local authorization cannot be presumed.
2.1 Step-by-Step Process: To open and operate an account you must: (a) visit the Service and select "Register"; (b) provide a valid e-mail address and required personal information and confirm you are at least the minimum eligible age; (c) confirm your e-mail address and set a secure password; (d) fund your account using an accepted deposit method; and (e) complete identity verification (KYC) on request prior to withdrawals.
2.2 Is KYC/ID Verification Required: Identity verification is required for withdrawal requests and may be requested at any time. Acceptable documents include government-issued photo ID and supporting documents as specified by the Service. Verification typically completes within a short timeframe but may take up to 72 hours or longer depending on document quality and operational reviews.
2.3 Time to Activate Account: Basic registration and access to gameplay is typically completed in under two minutes. Full account activation for withdrawal purposes depends on KYC verification and may take up to 72 hours or longer if additional documentation is required.
2.4 Terms of Registration (minimum age, one account per user, and restricted countries): The minimum age to register on the Canadian landing page is 18 years. Only one account per person is permitted; creating multiple accounts may lead to account suspension and forfeiture of balances. The Service restricts access from certain countries — examples include (but may not be limited to) Australia, Austria, Comoros, France, Germany, Netherlands, Spain, United Kingdom, United States, DPRK, Iran and Myanmar. Country eligibility may change; you must not attempt to register from locations where access is prohibited.
3.1 Top Games: The Service offers a range of popular titles, including but not limited to Big Bass Splash, Gates of Olympus Super Scatter, Crazy Time, Mega Moolah, Book of Dead, Reactoonz, Bonanza Megaways, JetX and Plinko Rush.
3.2 Software Providers: The Service aggregates games from many third-party studios. Providers publicly identified include Pragmatic Play, NetEnt, Microgaming, Play’n GO, Evolution/Red Tiger, Yggdrasil, Relax Gaming, Playtech, Hacksaw Gaming, Nolimit City, BGaming, Spribe and others. The presence of a provider on the platform does not itself constitute an endorsement or separate licensing assurance for the Service.
3.3 Total Game Count: The Service markets a large game library. Independent reviews indicate figures such as over 10,000 slots and hundreds of table and live games; such numbers are indicative and may vary over time. The exact library available to any individual user may differ by jurisdiction and platform version.
3.4 Game Categories: The Service includes categories such as video slots, progressive jackpot games, Megaways and tumble/cluster slots, crash/instant games, table games, live casino, video poker and sportsbook products where available. Certain game types (for example crash/instant games) may not publish publicly verifiable provably-fair or audited RTP/RNG information on the Service; individual game providers may publish their own fairness statements and RTPs.
4.1 Welcome Bonus (Amount, % Match, Free Spins): The Canadian landing page advertises a welcome package split across three deposits with combined potential bonus funds up to C$2,850 (examples: 1st deposit 100% up to C$1,000; 2nd deposit 75% up to C$1,000; 3rd deposit 50% up to C$850). Free spins may be available on other regional offers but are not indicated as part of the CAD welcome on the landing page.
4.2 Welcome offers specific to Canada: The CAD welcome package is a regional offer. A qualifying deposit threshold of C$20 typically applies. The Service may vary promotional content by jurisdiction; offers displayed for one country should not be assumed to apply in another.
4.3 Process of activation for Welcome Bonus: To qualify for the welcome bonus you must register, verify that you meet the minimum age requirement, and deposit the qualifying minimum amount using an accepted deposit method (such as Interac, Visa or Mastercard). The landing page indicates automatic crediting of qualifying bonus funds where applicable and without the need for a promo code.
4.4 Wagering Requirements: Unless otherwise stated in the specific promotion, the CAD welcome package is subject to a wagering requirement of 35× the sum of the deposit plus bonus. Slot games contribute 100% towards wagering requirements; table and live games contribute at reduced percentages. The maximum allowed stake when a bonus is active is C$5 per spin or game round unless stated otherwise.
4.5 Time Limits: Bonus funds from CAD offers typically expire 30 days after issuance. Other regional promotions may carry different time limits; always consult the specific promotion terms before participation.
4.6 Recurring Promotions: The Service may run recurring promotions such as weekly reloads, slot tournaments and VIP cashback. Details including percentages, thresholds and prize pools vary by region and campaign and may not always be published on the main landing page.
4.7 Cashback Offers: VIP and certain recurring offers may include automatic weekly cashback. The percentage and precise eligibility terms are set out in the applicable promotion terms. Some international promotions may provide specified cashback percentages subject to limited wagering requirements.
4.8 Reload Bonuses (list any available): Reload promotions are offered periodically. Specifics (for example amounts, wagering and validity periods) vary by campaign and geography. Consult the promotion’s specific terms before participating.
4.9 Free Spins Bonuses: Free spins may be included in certain campaigns for selected slot titles. Winnings from free spins are commonly subject to wagering requirements (for example 35×) and time limits (for example 7 days) unless otherwise specified in the campaign terms.
4.10 General Bonus Terms and Conditions: Bonuses are available only to eligible players who comply with these Terms and the specific promotion rules. Bonuses cannot be combined unless expressly permitted. Attempting to withdraw funds before satisfying wagering conditions may result in bonus cancellation and forfeiture of winnings. The Service reserves the right to modify, suspend or withdraw any promotion at any time and to refuse bonuses where abuse, fraud or suspicious activity is detected.
5.1 VIP Tiers and Rewards: A VIP program is offered; public information about tier names, thresholds and specific rewards is limited. VIP benefits may include enhanced cashback and personalized offers. Participation and tier assignment are at the Service’s discretion.
5.2 How to Qualify: Qualification criteria for VIP status are discretionary and based on activity, deposit history and play patterns. Invitations may be extended by the Service or earned through participation in loyalty schemes where applicable.
5.3 Loyalty Program Description: The Service confirms the existence of a VIP program with automatic weekly cashback for qualifying tiers. A transparent points-based loyalty scheme and conversion rules are not publicly detailed for all players.
5.4 Loyalty Program Rules: Specific rules for accrual of loyalty points, tier progression, conversion of points to currency, and redemption procedures are determined by the Service and may be provided on a case-by-case basis to eligible players. The Service may withhold VIP benefits at its discretion in cases of suspected abuse or breach of these Terms.
6.1 Deposit Methods (Min/Max, Processing Times, Fees): The Service supports a range of deposit methods. Examples on the Canadian landing page include Interac (typical minimum C$20; maximum up to C$30,000; instant to 2 hours), Visa and Mastercard (minimum C$20; max C$10,000; usually instant), Bitcoin (minimum C$50; max C$50,000; near-instant), Paysafecard (minimum C$10; max C$1,000) and bank transfer (minimum C$100; max C$50,000; longer processing). The Service does not charge deposit fees; third-party processors or banks may apply fees.
6.2 Withdrawal Methods (Min/Max, Processing Times, Fees): Withdrawal options and limits depend on the chosen method and player verification status. Typical examples include Interac (min C$20; processing 1–3 business days in aggregate), card withdrawals (min C$20; 1–3 business days), Bitcoin (min C$50; often processed within minutes to hours), and bank transfer (min C$100; 3–5 business days). Paysafecard is generally deposit-only. KYC completion is required prior to processing withdrawals. The Service may impose daily or monthly limits for security reasons; independent references indicate possible global daily limits (for other versions) such as €5,000/day and €25,000/month, which may not apply to all jurisdictions.
7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions): Bonus-specific wagering, maximum bet and game contribution rules apply as set out in the promotion conditions. For CAD welcome offers the standard rules include a 35× wagering requirement on deposit plus bonus, maximum bet C$5 when bonus funds are active, full contribution from slots and limited contribution from table and live games. Attempted circumvention or breach of these rules may result in forfeiture of bonus funds and winnings.
7.2 Deposit Limits: Deposit method limits are displayed in the cashier and may include method-specific maximums (for example Interac up to C$30,000; cards up to C$10,000; crypto and bank transfer up to C$50,000; Paysafecard up to C$1,000). Players may request personal daily, weekly or monthly deposit limits via support for responsible play purposes.
7.3 Withdrawal Limits: Withdrawal limits may apply to specific account types, promotions and jurisdictions. Public references for other versions of the Service indicate daily and monthly caps in certain cases; users must consult the cashier and promotion terms for current limits. In some cases, withdrawal amounts following a single deposit may be subject to turnover restrictions (for example a limit calculated as a multiple of the deposit) — check the applicable terms prior to depositing.
7.4 Account Restrictions: Access to the Service may be restricted for regulatory, security or risk reasons. The Service requires completion of KYC checks before permitting withdrawals. Inactivity fees, turnover rules and other account maintenance rules may apply as described in the applicable account terms; users should review current T&Cs prior to use.
8.1 App Availability (iOS/Android): The Service does not publicly offer native mobile applications for iOS or Android at this time. Users should access the Service via a modern mobile browser.
8.2 Mobile Browser Optimization: The Service is optimized for mobile web use, supporting adaptive layouts for smartphones and tablets. The interface provides search and filter functions and is designed to present games and live casino on mobile browsers.
8.3 User Experience and Speed on Mobile: The mobile experience is intended to mirror desktop functionality with responsive navigation and game loading optimizations. Performance may vary by device, browser and network connection.
8.4 Process of registration on mobile: Mobile registration follows the same steps as desktop: open the site, complete the registration form with required details, confirm e-mail, deposit funds and comply with KYC when requested. Pay’n Play or bank-login deposit flows may be available in eligible markets where supported.
9.1 SSL & Encryption Standards: The Service uses industry-standard encryption for transactional data. The landing page indicates use of 256‑bit SSL encryption for transactions. Users should ensure an up-to-date browser and secure connection when accessing the Service.
9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs): Game outcomes are governed by RNG technology supplied and maintained by third-party providers. Public records for independent RNG or RTP certification for the Service as a whole are not currently published on the Service’s public pages. Individual game providers may publish RTP and testing information for their titles.
9.3 Customer Support (Channels, Response Time): Customer support is available via 24/7 live chat and by e-mail. An FAQ is provided for common queries. Initial contact may be handled by an automated chat assistant before escalation to a support agent; response times may vary depending on the volume and complexity of requests.
9.4 Support Availability (Hours, Languages): Live chat support is represented as available 24/7. Confirmed support languages include English, German, Spanish, Norwegian and Finnish. The Service interface may be offered in additional languages but availability of live support in those languages is not guaranteed.
10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion): The Service provides responsible gambling tools including deposit limits and options for time-out or self-exclusion. Players may request personal daily, weekly or monthly deposit limits via account settings or support. Additional measures such as wager or loss limits, session limits and long-term self-exclusion may be available on request or where required by applicable law.
10.2 Links to Support Organizations: The Service references third-party resources for problem gambling support. Examples of organizations cited in independent materials include GambleAware, Gamblers Anonymous and Gambling Therapy. Canadian players are advised to consult local resources such as the Responsible Gambling Council of Canada and provincial health authorities where applicable.
11.1 Pros: The Service offers CAD currency support and local deposit options such as Interac for Canadian-facing users, a large game library including live casino and crypto payment options, mobile web access, 24/7 live chat availability and a multi-deposit welcome package available on the CAD landing page.
11.2 Cons: The Service operates under an offshore licensing regime and does not publicly display authorization from certain provincial Canadian gaming authorities. Public independent audit certificates for RTP/RNG for the Service as a whole are not published. VIP program mechanics and some responsible gambling tools are not fully transparent on the public pages. Promotional terms, limits and availability can differ by geography and may impose turnover or other restrictions.
12.1 Year Founded: The Service is identified in independent profiles as a recently launched brand in 2026; exact public founding or launch dates may vary by market publication.
12.2 Operator/Parent Company: The Service is operated by an entity identified in public materials as the operator. Contact for operational or legal queries is provided below.
12.3 Supported Languages: The Service interface supports multiple languages including English, German, Finnish, Norwegian, Portuguese, French, Italian, Spanish, Azerbaijani, Russian, Turkish, Hungarian and Czech. Availability of support in each language may vary.
12.4 Accepted Countries: The Service publishes region-specific landing pages and accepts players from permitted countries in accordance with its licensing and regulatory requirements. The full list of accepted countries is available at account registration and may change over time.
12.5 Restricted Countries: The Service restricts or prohibits access from certain jurisdictions. Examples include Australia, Austria, Comoros, France, Germany, Netherlands, Spain, United Kingdom, United States, DPRK, Iran and Myanmar. You must not attempt to use the Service from a restricted jurisdiction.
12.6 Short brand description: Andromedasino Casino is an online gaming and betting brand offering a broad selection of casino games, live dealer products, and sportsbook options where available. The Service provides local payment methods for selected markets and promotion packages targeted to regional players. Users should evaluate regulatory, safety and promotional terms before engaging with the Service.
13.1 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify support immediately if you suspect unauthorized access.
13.2 Intellectual Property: All content, trademarks, logos and software on the Service are the property of their respective owners. Unauthorized use is prohibited.
13.3 Suspension and Termination: The Service may suspend, restrict or close accounts where required by law, to prevent fraud or abuse, or where these Terms are breached. Pending investigations may delay withdrawals.
13.4 Complaints and Dispute Resolution: If you have a complaint, contact support. The Service will review and respond in accordance with its internal complaint procedures. Where applicable law provides for dispute resolution or alternative dispute mechanisms, those will apply.
13.5 Liability: The Service provides games and related services "as is". The Service excludes liability to the maximum extent permitted by applicable law for losses arising from use of the Service, technical failures, interruption of access or unauthorized activity.
13.6 Changes to Terms: The Service may amend these Terms from time to time. Material changes will be published on the site and, where appropriate, notified to account holders. Continued use of the Service after such notice constitutes acceptance of the revised Terms.
13.7 Governing Law and Severability: These Terms are governed by applicable law as determined by the Service and may be subject to local mandatory consumer protections. If any provision is held unenforceable, the remainder of these Terms will continue in full force and effect.
